Service Packs
1️⃣ Basic Support Pack
✅ Best For: Small businesses, startups, personal websites/apps
✅ Includes:
- **Monthly security updates & backups**
- **Bug fixes & minor performance optimizations**
- **Up to 3 support requests per month**
- **Email & chat support**
- Monthly maintenance report
💰 Starting at: Negotiable
2️⃣ Standard Support Pack
✅ Best For: Growing businesses, service providers, e-commerce websites
✅ Includes Everything in Basic Pack, Plus:
- **Performance & speed optimization**
- **Up to 7 support requests per month**
- **Minor feature updates & enhancements**
- **Priority email & chat support**
- Weekly backups & monitoring
💰 Starting at: Negotiable
3️⃣ Business Pro Support Pack
✅ Best For: High-traffic websites, mobile apps, SaaS platforms
✅ Includes Everything in Standard Pack, Plus:
- **Real-time monitoring & threat protection**
- **Up to 15 support requests per month**
- **Bug fixes & critical security patches within 24 hours**
- **Code review & performance audit**
- 24/7 emergency support
💰 Starting at: Negotiable
4️⃣ Enterprise Support Pack
✅ Best For: Enterprise websites, mission-critical applications
✅ Includes Everything in Business Pro Pack, Plus:
- **Dedicated account manager & developer**
- **Unlimited support requests**
- **Server maintenance & cloud scaling**
- **Custom feature development & updates**
- Guaranteed SLA-based support response time
💰 Starting at: Negotiable